Wow, does GoDaddy SUCK or what!

It has been a LONG time since I have been so utterly frustrated by a website like I was with Go Daddy. To put it bluntly, their website SUCKS!
Some of the ridiculous things that happened to me in the process of trying to give them money:

• I have a current and active “auto renew” credit card on file with GoDaddy for my existing domains yet I got a mail saying the site reg had expired anyway
• When I clicked on the mail to renew, I was exposed to the most bizarre, complex screens and offers just to try and renew my sites
• The GoDaddy site kept auto checking multi-year options and cryptic add-ons like private vs deluxe reg and SmartSpace with no proper explanation on what these add-ons were
• When I filled my shopping cart and tried to check out I was told I had duplicate items in my checkout cart even though I had definitely chosen separate, non-repeat items
• Even though I checked one year renew, my shopping cart showed 2 years for one of my domains. BUT the shop cart has no option to edit existing items sooo …
• I had to start whole process over but was now exposed to completely different option screens/UI and a different price(lower!) for my domain renewals
• When I clicked on checkout I was unable to check the “use existing CC on file with GoDaddy” option even though my account has a valid credit card associated
• When I entered all my credit card info and hit complete transaction the website totally froze and I got no “completion” screen BUT
• Even though the website did not give me a closing/success screen, I received an email thanking me for the transactions
• When I clicked on contact customer service via phone or email I received a “server error” message and no info on phone numbers. No attempt to refresh allowed me to get to the customer service info

WTF GoDaddy? Are they using ecommerce software that Amazon discarded in 1999 and they bought off Craigs List? I’m honestly scared that they have my credit card and domain info? Who knows what other problems their software has beyond what I saw! I will definitely be exploring how to transition my domain registration to a more competent company and site very soon.

Oh and get this … Their CEO has a blog to mimic the successful “customer first” activities of Zappos and Amazon. But it’s painfully obvious that this blog is slickly produced by anyone BUT Go Daddy CEO Bob Parsons. And there is no way to comment on the blog or respond to Bob Parsons. LAME!